Last updated: 24 September 2026

1. Who we are

Barracuda is a brick slip system developed and supplied by James & Taylor Limited.

This website is operated by James & Taylor Limited, which is the data controller responsible for personal information collected through the Barracuda website.

James & Taylor Limited Company number: 02208139
Unit 8 Metroplex Park
230 Red Lion Road
Surbiton
Surrey, KT6 7QB
United Kingdom

Telephone: +44 (0) 20 8942 3688
Email: info@jamesandtaylor.co.uk

References in this notice to “Barracuda”, “James & Taylor”, “we”, “us” or “our” mean James & Taylor Limited.

This privacy notice explains what personal information we collect through the Barracuda website, how we use it and the rights you have in relation to your information.

2. Information we collect

We may collect personal information when you use this website, contact us or submit information through one of our forms.

This may include:

• your name;
• company or organisation;
• email address;
• telephone number;
• project name and project information;
• the nature of your enquiry;
• information or documents you choose to provide as supporting information;
• correspondence between you and James & Taylor;
• information relating to CPD or technical presentation enquiries; and
• technical information about your use of the website, such as your IP address, browser type, device information and information collected through cookies or similar technologies.

Please do not provide sensitive or special category personal information through our website forms unless it is necessary for your enquiry.

3. How we use your information

We may use personal information collected through the Barracuda website to:

• respond to enquiries and technical questions;
• discuss Barracuda in relation to a proposed or current project;
• provide requested technical information, specifications or other documentation;
• arrange CPDs, technical presentations or meetings;
• provide information about our products and services;
• manage our relationship with customers, specifiers, architects, contractors and other professional contacts;
• maintain records of enquiries and project discussions;
• operate, maintain, secure and improve the website;
• understand how visitors use the website;
• comply with our legal and regulatory obligations; and
• establish, exercise or defend legal claims where necessary.

Where an enquiry relates to a potential project or contract, the information may also be used to take steps at your request before entering into a contract or to perform an existing contract.

4. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Legitimate interests
Where processing is necessary for our legitimate business interests, including responding to business enquiries, discussing projects, providing technical information, managing professional relationships, improving our services and protecting our business, provided those interests are not overridden by your rights and interests.

Contract
Where processing is necessary to take steps at your request before entering into a contract or to fulfil our obligations under an existing contract.

Legal obligation
Where we are required to process information to comply with a legal or regulatory requirement.

Consent
Where we specifically ask for your consent, for example for certain types of electronic marketing or non-essential cookies where consent is required. Where we rely on consent, you may withdraw it at any time.

5. Contact and enquiry forms

When you submit an enquiry through the Barracuda website, we use the information you provide to understand your enquiry and respond to you.

Depending on your enquiry, members of the James & Taylor team may contact you by email or telephone to discuss your question, project requirements or interest in Barracuda.

Submitting an enquiry does not automatically subscribe you to marketing communications.

If we introduce a separate marketing subscription or ask you to opt in to marketing communications, we will make this clear at the point your information is collected.

6. Marketing communications

Where permitted by law, James & Taylor may contact business contacts about Barracuda, related products, services or information which we reasonably believe may be relevant to their professional interests.

Where consent is required, we will obtain it before sending marketing communications.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.

If you opt out of marketing, we may retain limited information about your preference so that we can ensure your request continues to be respected.

7. Cookies and similar technologies

This website may use cookies and similar technologies to operate correctly, maintain security, remember preferences and understand how visitors use the website.

Some cookies are necessary for the website to function and do not require consent.

Other cookies, such as certain analytics, advertising or tracking technologies, will only be used where permitted by law and, where required, after you have given your consent.

Where a cookie consent tool is provided, you can use it to accept, reject or manage non-essential cookies.

Cookies and similar technologies may collect information including:

• IP address;
• browser and device type;
• pages visited;
• time spent on the website;
• how you arrived at the website; and
• interactions with pages and website features.

You can also control cookies through your browser settings. Blocking some cookies may affect how parts of the website operate.

8. Analytics

We may use website analytics services to help us understand how the Barracuda website is used and to improve its content, performance and usability.

Where analytics technologies require consent, they will not be activated until the appropriate consent has been provided.

Analytics providers may process information such as your IP address, device information and interactions with the website on our behalf.

9. Website security and spam prevention

We may use security and spam-prevention technology to protect our website and contact forms against malicious activity, automated submissions and misuse.

This may involve processing technical information such as your IP address, browser information and information about how you interact with a form.

Where third-party security services are used, information may be processed by those providers in accordance with their own privacy requirements and our contractual arrangements with them.

10. Who we share information with

We do not sell your personal information.

We may share information where necessary with trusted third parties that provide services to James & Taylor, including:

• website hosting and maintenance providers;
• IT and technology providers;
• email and communications providers;
• website analytics providers;
• professional advisers;
• consultants, contractors or technical specialists working with us in connection with a project; and
• regulators, authorities or other organisations where disclosure is required by law.

Where third parties process personal information on our behalf, we require appropriate data protection and security arrangements to be in place.

Information submitted through the Barracuda website may also be accessed and used by appropriate members of the James & Taylor team where necessary to deal with your enquiry or project.

11. International transfers

Some of the technology and service providers used to operate this website may process or store information outside the United Kingdom.

Where personal information is transferred internationally, James & Taylor will take appropriate steps to ensure that the information remains protected in accordance with applicable UK data protection law. This may include relying on recognised adequacy regulations or approved contractual safeguards.

12. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

The period will depend on factors including:

• the nature of your enquiry;
• whether your enquiry develops into a project or commercial relationship;
• how long information is required to manage that relationship;
• legal, contractual, accounting or regulatory requirements; and
• whether information needs to be retained in connection with a dispute or potential legal claim.

When information is no longer required, we will delete it, anonymise it or otherwise dispose of it securely in accordance with our data retention practices.

13. Keeping your information secure

James & Taylor takes appropriate technical and organisational measures to protect personal information against accidental or unlawful loss, alteration, disclosure, destruction or unauthorised access.

Access to personal information is limited to people and service providers who have a legitimate need to access it.

14. Your data protection rights

Depending on the circumstances, you may have the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your personal information;
• ask us to restrict how your information is used;
• object to certain uses of your information, including direct marketing;
• request the transfer of your information in certain circumstances; and
• withdraw consent where we rely on consent to process your information.

These rights do not apply in every circumstance and there may be legal reasons why we cannot comply with a particular request.

To exercise any of these rights, please contact us using the details below.

15. Links and third-party websites

The Barracuda website may contain links to third-party websites or resources.

We are not responsible for the privacy practices of third-party websites. If you follow a link to another website, we recommend reviewing that organisation’s privacy information before providing personal information.

16. Changes to this notice

We may update this Privacy & Cookies notice from time to time to reflect changes to the website, our services, the technologies we use or applicable law.

The latest version will be published on this page with the date it was last updated.

17. Contact us

If you have any questions about this notice or about how James & Taylor uses your personal information, please contact:

James & Taylor Limited
Unit 8 Metroplex Park
230 Red Lion Road
Surbiton
Surrey
KT6 7QB
United Kingdom

Telephone: +44 (0) 20 8942 3688
Email: info@jamesandtaylor.co.uk

You can also contact the Barracuda team at info@barracuda.co.uk.

18. Complaints

If you have concerns about how we use your personal information, we would encourage you to contact us first so that we can investigate. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator. Further information about your rights and how to make a complaint is available from the Information Commissioner’s Office.